leafAmplifiying the Goodness of Nature
Location
Skelmersdale
Department
IT

About The Role

Are you the first-person people go to with their computer issues and IT queries? 
 
We have a fantastic opportunity for an enthusiastic IT Support individual to deal with 1st & 2nd line support queries as well as hardware & software upgrades and installations, the setup of new users with accounts and equipment, assisting in projects and keeping all asset information and records up to date.
 
Job duties and responsibilities: 
  • Support (1st & 2nd Line) – including helpdesk ticket management
  • Day to day Windows OS, iOS and Android support
  • Software installation, support & troubleshooting
  • Technology installation and support
  • Handheld Scanners
  • Touchscreens / tablets
  • Desktops/Laptops/Peripherals
  • Mobile phones/Landlines
  • Printers
  • Meeting room equipment
  • User account setup and maintenance

About You

Knowledge / experience of:
 
  • Windows desktop OS.
  • Apple iOS and Android OS.
  • Windows Office Apps.
  • Excellent people management and interpersonal skills.
  • Must be pro-active rather than reactive.
  • Good planning and organisational skills.
Educated to A-level or equivalent in IT, or comparable experience.
Full driving licence is essential.
 

Working hours are Monday to Friday: 08:00 – 17:00 (1hr lunch) you will be required to participate in the Out of Hours IT Support rota (once trained).

About Us

AMFRESH Food & Drink is a world leader in fresh, natural and healthy foods. At AMFRESH Group we specialise in innovating and developing fresh products through biotechnology and applied science. With operations in more than 50 countries, our company has a consolidated presence in the production and innovation of fresh food products our current portfolio includes fresh fruit, fresh juices, ice cream and soups, free-from yogurt. We are due to being production for our freshly squeezed juice range in December, a brand new contract with a mainstream retailer worth £35M. 

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